Privacy Policy

Privacy policy

Japan Mint makes effort to protect customer's privacy in compliance with "Act on the Protection of Personal Information" and other related laws and regulations as well as this privacy policy in view of importance of privacy protection of personal information.

Definition of personal information: Customer's Personal information (Personal Information) means information about an individual which can identify a specific customer by name, address or phone number. It includes information that can be easily collated with other information to identify a specific individual.

Scope of information gathered: 1. Name, address, phone number (including cell phone and fax number) and other information provided by customer at time of order.
2. Name, address, phone number (including cell phone and fax number), date of birth, e-mail address and other information provided by customer at registration process on our online shop.
3. Name, address, phone number (including cell phone and fax number) and other information provided by customer at Mint Shop or events.
4. Our online shop automatically collects and stores Internet domain names, IP addresses, information about access to the Site and so on.

Purpose of use: We will not use personal information without customer's consent except purposes described as below.

1. For Mint's notice of confirmation of payment, shipping of products and fulfilment of contract with customers
2. For Mint's advertisement (e-mail newsletter, other materials relating to our products)
3. For Mint's invitation to event which Mint hosts or participate in
4. For Mint's survey and notice concerning Mint's activities
5. The information collected in 4. of "Scope of information gathered" will be used as a reference for the improvement of website and the efficient operation of the service provided by our online shop.
6. For Mint's response to customer's inquiry

Provision of personal information to a third party: The personal information collected shall not be provided to a third party without customer's consent. However, the customer's consent shall not be required in the following cases:

1. Pursuant to laws and regulations
2. Inquiry to credit card companies or payment service providers to confirm customers' payment
3. Response and communication for customers' inquiries for which reference of address and phone number are needed.

Measures to ensure security: Japan Mint takes necessary measures for the appropriate management of acquired information to prevent any leakage, loss or damage of acquired information. In addition, we may also disclose your information to a third party to outsource a part of our operation. In such cases, the third party takes the same necessary measures for the appropriate management of acquired information.

Disclosure and correction of personal information and suspension of use of it: If you have any inquiries for the following cases, please contact us. Your inquiries will be taken appropriately in accordance with laws and regulations.

1. If customer wants to disclose or correct his/her personal information to us
2. If customer wants to suspend our use of his/her personal information
3. If customer wants to inquire about use of his/her personal information
Overseas Sales Office, Japan Mint
(+81) 6 6351 5087
E-mail : overseas▲mint.go.jp (replace "▲" with "@")
Contact

Cookie policy

Purpose of use of cookie at Japan Mint's online shop: "Cookie" is a small text file that is sent when visiting a website and is stored on your browser. Our online shop uses a session cookie that is essential in order to browse our online shop and does not use it to acquire personal information and personal related information. Session cookie is a file containing an identifier that a website server sends to a browser for temporary use during a limited timeframe.

How to manage and delete cookie: Customer may choose to disable a cookie, or to delete the cookie that has been saved to their device by changing the browser settings.
For specific information on how to change the browser settings, please check the website, etc. created by a provider of each browser.
Please note that, if cookie is disabled, some functions at our online shop may become unavailable, and customer may no longer shop correctly.

Inquiry about cookie policy: For further information regarding this cookie policy, please contact Overseas Sales Office, Japan Mint as set forth in our privacy policy.

Cookie Settings

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A list of cookies used on our website can be found here.